🔒 Privacy Policy

Free Taka's Privacy Policy –
How We Protect Your Information

Free Taka places the utmost importance on the privacy of your personal information. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 1, 2026
GDPR Compliant
Our Commitment
Your Data Is Never Sold
SSL 256-bit Encryption
Right to Erasure
Fully Transparent Process
Not Shared with Third Parties
1

Introduction & Scope of This Policy

Free Taka (hereinafter referred to as "we", "us", or "the platform") treats the protection of your personal information as its highest priority. This Privacy Policy clearly outlines what information is collected when you use our website and app, why it is collected, and how it is used.

By creating an account or using our services on Free Taka, you are deemed to have agreed to this Privacy Policy. If you do not agree, please refrain from using our services.

This policy has been drawn up in accordance with applicable data protection laws in Bangladesh and international GDPR standards. Free Taka is genuinely committed to your privacy.

This policy applies to all Free Taka users – whether you are a registered member or simply browsing as a visitor. It applies regardless of whether you access the platform via a mobile browser, app, or desktop.

2

What Information We Collect

Free Taka collects only the information that is strictly necessary. No excessive or irrelevant data is requested. A detailed breakdown of the data we collect is provided below:

Personal Identification Information

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Current Address (City, District, Division)
  • National ID Number (for KYC verification)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Transaction History & Amount
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Type
  • Browser Version & Operating System
  • Site Access Time & Session Data
  • Cookies & Tracking Pixel Information

Gaming Activity Data

  • Game Types & Play History
  • Bet Amount & Outcome
  • Bonus Usage Records
  • Login & Logout Time

We never collect sensitive financial information such as your bank PIN, mobile banking password, or card number.

Data Types Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Security & OTP Yes
Email Address Communications & Security Notifications Yes
NID Number KYC Verification For Withdrawals
IP Address Security Monitoring Automatic
Gaming History Responsible Gaming Monitoring Automatic
3

Purpose & Reason for Data Use

Free Taka uses your information only for specific, legitimate purposes. Your data is never used for unrelated reasons. Each purpose is explained in detail below:

  • Account Management: For creating your account, securing your login, and managing your profile.
  • Identity Verification: As part of the KYC process to verify age and prevent fraud.
  • Transaction Processing: To process deposits, withdrawals, and prize payouts.
  • Customer Support: To resolve support tickets and manage communications.
  • Security Monitoring: To detect fraud, hacking, and unauthorized access.
  • Legal Compliance: To comply with legal obligations in Bangladesh.
  • Responsible Gaming: To identify unusual gaming patterns and provide appropriate support.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.

You may request to unsubscribe from promotional emails and SMS at any time. This is your right, and we will honour it without question.

4

Data Storage & Security Practices

Free Taka employs industry-leading technology to keep your data secure. Our security infrastructure is as follows:

  • SSL 256-bit Encryption: All communication between your browser and our servers is fully encrypted.
  • Data Encryption at Rest: All sensitive data stored on our servers is kept in an encrypted state.
  • Firewall Protection: Multi-layered firewall protection blocks unauthorized access.
  • Regular Security Audits: Regular system audits are conducted by independent third parties.
  • Limited Access: Staff have access only to the information necessary for their duties.
  • Backup Systems: Data is backed up regularly to prevent accidental loss.

Please note — no system on the internet is 100% secure. We apply the highest level of protection, but you should also keep your account password confidential and report anything suspicious to us.

No Free Taka representative will ever ask for your password or OTP over the phone or chat. If anyone does, it is fraud — report it immediately.

5

Sharing Data with Third Parties

Free Taka never sells your personal information. Data may be shared with third parties only in specific circumstances and on a strictly limited basis:

  • Payment Providers: Required information is shared to process transactions via bKash, Nagad, or Rocket. The privacy policies of those respective organisations also apply.
  • Identity Verification Services: Necessary information may be shared with approved verification providers for the KYC process.
  • Legal Authorities: Information may be provided when required by court order, government directive, or legal investigation.
  • Anti-Fraud Organizations: Information may be disclosed to relevant authorities for the prevention of money laundering and cybercrime.
  • Technology Service Providers: Trusted partners providing cloud storage, analytics, and cybersecurity services, all bound by strict confidentiality agreements.

We enter into strict Data Processing Agreements (DPA) with all third parties we work with. They may only use your information for the specified purposes.

6

Cookies & Tracking Technologies

Free Taka uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: To understand how the site is used and make improvements. You may disable these.
  • Marketing Cookies: To display relevant ads, based on your consent.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent login from functioning properly.

We use Google Analytics to analyse site usage statistics. This data is completely anonymised and cannot be used to identify any individual.

7

Your Data Rights

Free Taka believes you should be in control of how your data is held. The following rights belong to you, and we fully respect them:

👁️
Right to Access Your Data

You may request to see what information we have collected about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You may object to your data being used for marketing purposes.

📦
Right to Data Portability

You may request a copy of your information in a commonly used, portable format.

⏸️
Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

To exercise any of these rights, please contact our support team. Requests will be processed within 30 days of receipt. However, certain information may need to be retained due to legal obligations.

8

Children's Privacy & Age Restrictions

Free Taka strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults.

  • Age verification is carried out at the time of registration.
  • In cases of doubt, age must be verified with a government-issued ID.
  • If it is found that a minor is using an account, it will be suspended immediately.
  • No information from minors is knowingly collected.

If you believe a minor is using Free Taka from your device, please contact our support team immediately.

9

Data Retention Period

Free Taka does not retain your data indefinitely. Each category of information has a defined retention period:

Data Types Retention Period Reason
Account Information For as long as the account remains active For Service Delivery
Transaction Records 5 Years Legal Obligations
KYC Documents 7 Years Anti-Money Laundering Laws
Support Communications 3 Years Dispute Resolution Reference
Session & Log Data 1 Year Security Analysis
Marketing Data Until Consent Is Withdrawn Based on Your Preferences

Once the retention period ends, data is securely deleted or anonymized. We never keep data longer than necessary.

10

Privacy Policy Updates

Free Taka reserves the right to update this Privacy Policy at any time. Changes are typically made for the following reasons:

  • To comply with new legal obligations
  • When new technologies or services are introduced
  • To enhance security
  • Based on user feedback

For significant changes, we will make every effort to notify you in advance at your registered email address. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. The "Last Updated" date at the top of the page will always reflect the most recent revision.

11

Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to request a correction or deletion of your data, or want to raise a privacy concern, please get in touch with us.

Email (General Correspondence)
Privacy Complaints
Live Chat Support
24/7 support available in Bangla

Privacy requests will be responded to within 30 days of receipt. Complex cases may take longer, but you will be kept informed.

The Core Pillars of Our Privacy Commitment

It's not just words on a page – Free Taka actively works every day to protect your privacy.

End-to-End Encryption

Every transaction and piece of personal information you share is protected by SSL 256-bit encryption. No third party can intercept it in transit.

Not Sold to Third Parties

Free Taka never sells your information to advertisers or any other organisation. This is our firm and non-negotiable policy.

Limited Access Policy

Our staff only have access to information that is necessary for their role. Unauthorised access is strictly prohibited.

Regular Security Audits

Every three months, an independent third party reviews our security measures. Systems are improved based on the findings.

Immediate Breach Notification

In the event of a data breach, affected users will be notified within 72 hours.

In Your Control

Request to view, correct, or delete your information. We will respond within 30 days.

Play on a trusted platform – your data is secure

Your privacy is protected at Free Taka – your data belongs to you. Join now and enjoy Bangladesh's safest gaming platform.

For users aged 18+. Please play responsibly.

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